http://onewifi.com/blogEngagement Turns a Customer into a RegularFriendly service and a warm welcome are great beginnings to any customer relationship. How you engage them is an important factor in making them feel good and comfortable about your brand, but you want more than them just feeling good about your brand. You want them coming back over and over again. Customer engagement can be a powerful tool when it comes to ensuring your customers are repeat customers. No one wants to see a new customer walk through their doors only to never see or hear from them again.http://onewifi.com/blog/2017/february/turn-a-customer-into-a-regularFri, 10 Feb 2017 0:00:00 +0000Happy 2017Happy 2017 We're excited!http://onewifi.com/blog/2016/december/happy-2017Fri, 30 Dec 2016 0:00:00 +0000The big dogs start chasing the WiFi stick#tbt (This is a blog that originally was posted in November 2009. It's a great look at how far WiFi has come.) What do Google, Yahoo and Microsoft have in common? They are all executing new plans to utilize Free managed WiFi access to connect people with information, gain bigger audiences and increase loyalty. To me, that seems like a pretty smart plan.http://onewifi.com/blog/2016/november/the-big-dogs-start-chasing-the-wifi-stickThu, 10 Nov 2016 0:00:00 +0000A Drive Through means lost opportunityI had a meeting with the head of marketing for the local convention and visitors association. I let her pick the place for lunch and I am glad that I did because it really drove home the point that I was planning on making about using managed public WiFi as a marketing toolhttp://onewifi.com/blog/2016/october/a-drive-through-means-lost-opportunityTue, 11 Oct 2016 0:00:00 +0000Property wide WiFi is a dead endAbout 10 years ago, the idea of property wide WiFi at an apartment community to increase tenant retention and build occupancy was a sound fiscal decision. However the way people use the internet today has changed and broadband technology has advanced tremendously. That's why property wide WiFi is a dead end, but strategic WiFi will add real value to your property.http://onewifi.com/blog/2016/september/property-wide-wifi-is-a-dead-endThu, 15 Sep 2016 0:00:00 +0000Apartments are Ready for a Tech RenovationHigh speed WiFi where you live sounds pretty nice, doesn't it? I was reading an article in TechCrunch about how Multi-Family Real Estate is one of the fastest growing sectors in the country and how technology in this sector is trying to keep up with their demand. Today over one third of all new housing is made up of these multi-family units which should be a huge motivation for property managers to update and employ new technologies and amenities. The smart property management groups are doing exactly that.http://onewifi.com/blog/2016/august/apartments-are-the-hot-new-tech-spaceThu, 11 Aug 2016 0:00:00 +0000Being Safe When You Use WiFiI was reading an interesting article recently that got me thinking about HOW people actually use public hotspots. Many people are familiar with how to use and connect to a public WiFi network and it is a resources that most find very useful. While it's easy to assume that the connection is safe, how often do we really consider where that signal is coming from and who is really providing it and why?http://onewifi.com/blog/2016/june/being-safe-when-you-use-wifiWed, 15 Jun 2016 0:00:00 +0000Property Wide WiFi or Clubhouse Hotspot?Many apartment communities currently offer WiFi to their residents while others are looking at how they can profit from adding WiFi as an amenity. There is of course the property wide wireless model where wireless connections are beamed into the individual apartment units for the residents to enjoy. The other option is a bit more cost efficient and it can make the community center into a real social center for the apartment communityhttp://onewifi.com/blog/2016/may/property-wide-wifi-or-clubhouse-hotspotFri, 27 May 2016 0:00:00 +0000WiFi is Still the Centerpiece of Customer ServiceA growing number of Industries re adding WiFi to their business plan to generate bigger and better customer satisfaction. in 2016 you will see corporate leaders invest even more resources to the customer service centerpiece that everyone wants: more WiFi.http://onewifi.com/blog/2016/january/wifi-is-still-the--centerpiece-of-customer-serviceTue, 26 Jan 2016 0:00:00 +0000Dealing with Negative TweepleThe word Tweeple is very simply defined as people who use Twitter. Twitter, Facebook and other social media platforms are a proven way to reach your customers quickly and create deeper relationships. But just like anything else there is a flip side to these online tools and complaints can be shared on your page for the entire world to see. So what do you do when the world sees negative things being said about your brand? You deal with it.http://onewifi.com/blog/2015/september/dealing-with-negative-tweepleWed, 2 Sep 2015 0:00:00 +0000